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Your FREE Action Kit will not appear in your online cart, but rest assured we'll send one to you with your purchase of OVER $50 of goods (before taxes). |
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If for any reason you are not satisfied with your purchase, you may exchange any unwashed or unworn items with proof of purchase within 30 days of receiving your order. At FLICK OFF we are only able to process returns of merchandise purchased online through FLICK OFF.
If you would like to exchange or return FLICK OFF merchandise that you have purchased from one of our partner stores or another retailer please return to the store where you made your initial purchase. The following policies apply only to FLICK OFF online purchases.
INSTRUCTIONS
Exchanges With an Original Sales Receipt:
Unwashed, unworn, or defective merchandise may be exchanged with a receipt up to 30 days after you receive your package. Please provide your contact information and a detailed description of the item(s) you would like to exchange and please indicate your replacement item(s). Your shipment must be sent prepaid. We do not accept C.O.D. deliveries.
Send your package to:
FLICK OFF- Merchandise Department
70 The Esplanade
Suite 400
Toronto, Ontario
M5E 1R2
If you have any further questions about returns, please email one of our FLICK OFF Customer Care agents at customerservice@flickoff.org
Exchanges Without a Receipt:
Please send as much information with your return as possible including the name, phone number and address where the order was sent and/ or billed to, and the email address or credit card used to purchase the item. Your shipment must be sent prepaid. We do not accept C.O.D. deliveries.
Send your package to:
FLICK OFF - Merchandise Department
70 The Esplanade
Suite 400
Toronto, Ontario
M5E 1R2
If you have any further questions about returns, please email one of our FLICK OFF Customer Care agents at customerservice@flickoff.org |
